Location: Knaresborough - Henshaws Arts and Crafts Centre
Technical Issue: Incorrect sub base and bad installation
Outcome: A charity run organisation taken for over 15k by this locally sourced company and left with sub-standard work with a guarantee worth less than the paper it's printed on.
There are weeds and vegetation growing through the resin and pushing it up. Resin should never be laid directly onto hard-core. Resin is a porous surface and laid over a contaminated granular subbase becomes a perfect habitat for vegetation to grow.
This is the fourth horror story we have done on this company and the sad thing is that it's probably the tip of the iceberg. We can’t stress enough to customers looking to have Resin Bound that it is a specialist product that requires a methodical approach and installation to achieve a good long-lasting end result. Many other companies will give the existing surface a simple hose down and would remove any debris on the top before laying their resin product.
This methodology doesn't prevent problem areas i.e. loose surfaces aren’t identified and can be easily camouflaged with the resin product on top. It's only further down the line when problems arise due to an insubstantial sub base. This is why we not only offer an excellent resin product, but we provide Maintenance Services as well for your convenience and a 10 Year Guarantee on all our installations.